IT Support Engineer

Helping CEO, Founders to run smooth IT operations

About

Career Summary

Hi There 👋,

I am Mushfiqur Rahman.

an IT Support Engineer with a passion for building reliable, secure, and efficient IT solutions. My background in internet infrastructure and software development allows me to provide end-to-end IT support that helps businesses run smoothly.

Through my agency, I have served over 50 clients across the US, UK, Australia, Germany, Europe and local businesses offering both on-site and remote solutions. I specialise in Microsoft 365, Google Workspace, email infrastructure, DNS management, and IT operations, combining technical expertise with practical problem-solving to ensure systems are robust and resilient.

I take pride in making technology simple and effective for businesses, enabling them to focus on growth while I handle their IT backbone.

Services
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Skills

What I learnt

HTML

HTML

CSS

CSS

Bootstrap

Bootstrap

TailWind CSS

TailWind CSS

Django

Django

DRF

DRF

NEXT JS

NEXT JS

pagespeed

pagespeed

Docker

Docker

WordPress

WordPress

Shopify

Shopify

Squarespace

Squarespace

Office 365

Office 365

Google WorkSpace

Google WorkSpace

DNS Management

DNS Management

Email Migration

Email Migration

COMPTIA A+

COMPTIA A+

ubuntu

ubuntu

AWS

AWS

SECURITY

SECURITY

Kali Linux

Kali Linux

Projects

What I have Built (Out of Non-disclosure agreement)

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Education

What I have achived

Experience

Jan 2025 - PresentIT Support Engineer at UpworkRemote
Jan 2023 - Jan 2025IT Support Engineer at Innovative SoftwareRemote
April 2022 - PresentPython Django Developer at Upwork Remote
Jan 2022 - Dec 2022Software Engineer Trainee at MicrodreamITSheikh Hasina Software & Technology Park, Jashore, Bangladesh
Feb 2020 - Dec 2021Jr. Infrastructure Engineer at Aamra Networks Ltd.Sheikh Hasina Software & Technology Park, Jashore, Bangladesh
April 2019 - Feb 2020Customer Service Executive at ChaldalSheikh Hasina Software & Technology Park, Jashore, Bangladesh

Education & Training

July 2024 - Oct 2024International English Language Testing System (IELTS)British Council
July 2023 - Dec 2023The Ultimate Django Series (1-3)Code with Mosh
Oct 2018 - Jan 2019Basic Spoken in English at LexiconKhulna, Bangladesh
Nov 2017 - Feb 2018Web Application Development(PHP Laravel) at BITMDhaka, Bangladesh
April 2012 - Oct 2017B.Sc(Hons) in CSE at ILACS(National University)Khulna, Bangladesh
2008-2010H.S.C(Science) at Keshabpur CollegeKeshabpur, Jashore, Bangladesh

Testimonial

Web Development Clients

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