Mushfiqur Rahman

IT Support Engineer - Remote

Jashore, Khulna, Bangladesh

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Summary

I love to learn for my happiness and to help others. At my professional life, I always try to provide top notch service. It's not aligned with my skills at that time, tried to learn and implement. You can learn about my problem solving ability from stackoverflow. Currently, I have been working as an IT support Engineer on Email Infrastructure configuration and optimisation. Sometimes it needs programming skills to automate the process.

Work Experience

Upwork

IT Support Engineer

Remote

Jan 2025 - Present

Innovative Software

IT Support Engineer

Remote

Jan 2025 - Jan 2025

DoWell Research UK

Python Django Developer

Remote

Apr 2022 - March 2024

MicrodreamIT

Software Engineer (Trainee)

Software & Technology Park, Jashore, Bangladesh

Jan 2021 - Dec 2022

Aamra Networks Ltd.

Jr. Infrastructure Engineer

Software & Technology Park, Jashore, Bangladesh

Feb 2020 - Dec 2021

Chaldal

Customer Service Executive

Software & Technology Park, Jashore, Bangladesh

Apr 2019 - Feb 2020

Education

International English Language Testing System (IELTS)

IELTS (Overall)

Jul 2024 - Oct 2024

B.Sc. Hon's in Computer Science & Engineering

ILACS (National University)

Khulna, Bangladesh

Apr 2012 - Oct 2017

Higher Secondary Certificate (Science)

Keshabpur College

2008 - 2010

Skills

  • Microsofot 365
  • Active Directory
  • Microsoft Intune
  • ExchangeOnline
  • Outlook
  • DNS
  • Google Workspace
  • Email Deliverability
  • Time Management
  • Adaptability
  • Cyber Security
  • Email Migration
  • Linux
  • Python
  • Django
  • Node.js
  • CI/CD Pipelines
  • AWS EC2
  • Proof of Expertise

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    HIPAA Fundamentals

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    Introduction to Microsoft Azure Cloud Services

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    Microsoft

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    Introduction to Computers

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    Google Cloud

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    Data Governance & Security

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    Foundations of Cybersecurity

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    Introduction to Python

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